Privacy disclaimer
INFORMATION PURSUANT TO REG. EU 2016/679
We are aware of how important the way in which information about you is used and shared is important to you, and we appreciate the trust you have in us in doing so scrupulously and responsibly. This Privacy Policy describes how we collect and process your personal data.
- Data controllers
- What personal data of customers is collected?
- For what purposes do we process your personal data?
- How are cookies and other identification tools managed?
- Do we communicate your personal data to third parties?
- How is the security of your personal data guaranteed?
- What data can you access?
- What options do you have?
- Can minors use our Services?
- How long do we store your personal data?
- General Regulation on Data Protection of the European Union - Legal Bases
- Contacts, Information and Reviews
Data controller
Prestige dei F.lli Mantione s.r.l. based in Via Borremans 72/74 - 93100 Caltanissetta (Cl) is the data controller.
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What personal data of customers is collected
We collect your personal data to constantly provide and improve our products and services.
The following are the categories of personal data we collect:
~ Data you provide directly to us: we receive and store any data you provide to us. You may choose not to provide some data but, if so, you may not be able to take advantage of many of our Services.
You provide us with your data when:
~ you are looking for products or services in our store;
~ add or remove an item from your shopping cart, place an order through or use our services;
~ provide data in the My Account section (and you may have multiple accounts if you have used more than one email address or more than one phone number when you made a purchase with us) or in the My Profile section;
~ communicate with us by phone, email or otherwise;
Acting as above you could provide us with the following data: your name; your address and phone number; payment information; your age; information about your location; your IP address; the names, addresses and telephone numbers listed in the Your Addresses section; the VAT registration number.
~ Data that is collected automatically: Like other websites, we use "cookies" and other unique identification tools and obtain certain types of data when your browser or device accesses our site.
~ Data received from other sources: We may receive information about you from other sources, such as from our couriers regarding up-to-date delivery and address information, which we use to update our systems and to deliver your future orders more easily.
We may receive data from other sources such as:
~ up-to-date delivery and address information from our couriers or other third parties, which we use to update our records and to deliver upcoming orders to you or make future communications easier
We collect and analyze data such as:
~ the Internet protocol (IP) address used to connect your computer to the Internet;
~ login, email address and passwords;
~ the history of acquisitions and use of content, data that we sometimes combine with similar information collected by other customers with the purpose of creating functions such as "Best Sellers";
~ the full Uniform Resource Locators (URL) path (including date and time); the number of cookies; the products and/or content you have viewed or searched for; page load times, download errors, the duration of navigation on certain pages and information of interaction with pages (such as scrolling, clicks and cursor movements on pages);
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For what purposes do we process your personal data?
We process your personal data to perform, provide and improve the Services/products we offer to our customers. These aims include:
~ Purchase and delivery of products. We use your personal data to receive and manage orders, provide products and services, process payments and communicate with you regarding your orders, products, services and promotional offers.
~ Provide and improve the Services and resolve any issues related to them.
~ Comply with legal obligations. In some cases we collect and use your personal data to fulfill our legal obligations.
~ Communicating with you. We use your personal data to communicate with you about the Services through different channels (for example, by phone, email).
~ Purposes for which we ask for your consent. We may also ask for your consent to process your personal data for specific purposes that we will communicate to you. When you consent to the processing of your personal data by us for a specific purpose, you may withdraw your consent at any time and, if so, we will cease to process your data for that purpose.
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How are cookies and other identification tools managed?
We use "cookies" and other similar tools to improve your shopping experience, provide our services, understand how customers use our services to make improvements, and view advertising. Authorized third parties also use these tools in relation to our display of advertisements. For more information about cookies and how we use them, please refer to our Cookie Policy.
We use cookies and other similar technologies (jointly, "cookies") for the following purposes.
Functionalcookies: we use cookies to provide our services, for example to:
- recognize you when you log in to use our services;
- recognize you as a customer
- track items saved in your shopping cart.
- prevent fraudulent activity;
- improving safety;
- track your preferences, such as language preferences.
Find out more
Functional cookies remain in your browser for 13 months from the last interaction with our services, The other cookies remain in the browser for 13 months since you accepted the use of cookies.
Alternatively, your browser settings will tell you how to prevent your browser from accepting new cookies, how to be informed when you receive a new cookie, how to disable and remove cookies, and how to check when they are deleted.
Functional cookies allow you to take advantage of some essential features. If you block or otherwise reject functional cookies from your browser settings, some features and services may not work. For example, you won't be able to add items to your cart, complete your order, or use the services that require your log-in. You can manually change your preferences every time you visit one of our services.
Do we communicate your personal data to third parties?
Our customer data is a fundamental component of our business and we do not sell our customers' personal data to third parties. Prestige by F.lli Mantione s.r.l. communicates the personal data of its customers only as described below.
- Third-party service providers: we use other companies and individuals to carry out certain activities on our behalf. For example, to fulfill product or service orders, deliver packages, send paper mail and emails, remove recurring information from customer lists, process payments, provide customer support services. These third-party service providers have access only to personal data that is necessary for the performance of their activities, but will not be able to process the data they become aware of for further purposes. In addition, such third parties are required to process the personal data they become aware of in accordance with this Privacy Policy and applicable regulations regarding the protection of personal data.
In cases other than those listed above you will be informed whenever your personal data is shared with third parties and you will have the choice of whether or not to allow such communication to third parties.
Transfers outside the European Economic Area. Whenever personal data is transferred outside the European Economic Area we make sure that such data is transferred in accordance with this Privacy Policy and applicable data protection regulations. We rely on adequacy decisions made by the European Commission or use contracts that contain appropriate security measures developed by the European Commission
How is the security of your personal data guaranteed?
We design our systems with due regard to your security and privacy.
- We are committed to protecting the security of your personal data during its transmission using the Hypertext Transfer Protocol Secure (HTTPS) encryption protocol
- We comply with Strong Customer Authentication (SCA) security standards as we use the security provided by PayPal (Europe) S.à r.l. et Cie, S.C.A.
- We adopt physical, electronic and organizational security measures in relation to the collection, storage and communication of our customers' personal data. Our security procedures imply that we may ask you to verify your identity before revealing personal data to you.
- It is important that you take appropriate measures to prevent unauthorized access to your password and your computers, devices, and applications. We recommend that you use a unique password for your account that you don't also use for other online accounts. Always make sure you're disconnected when you finish using a computer that's shared with others.
What personal data can you access?
You can access your data that includes your name, address, payment options, profile information, your settings, and purchase history,from the section ofthe site called "My Account."
You can access certain data such as:
~ the status of recent orders (including service registrations);
~ the complete order history;
~ personally identifiable information (including name, email, password);
~ payment settings (which include credit card information and promotional codes, gift cards and accounting balance);
~ email notification settings (which include product availability alerts, deliveries, special occasion alerts, and newsletters);
~ recently viewed suggestions and products that are the basis for suggestions (including recommended for you and Improve suggestions for you).
What options do you have?
If you have any questions or objections about how we collect and process your personal data, we encourage you to contact us by email fratellimantione@libero.it. Many of our Services also include settings that allow you to choose how your data can be used.
- As mentioned above, you may choose not to provide some data but, if so, you may not be able to take advantage of many of the Services.
- The Help menu on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to let your browser inform you when you receive a new cookie, and how to disable cookies altogether. As cookies allow you to take advantage of some Services, we recommend that you leave them activated. If, for example, you block or reject our cookies, you will not be able to complete your purchase or use the Services that require your authentication.
- If you wish to browse our websites without your browsing activity being associated with your account, you can do so by loguting from your account and disabling cookies on your browser.
- When you allow us to process your personal data for a specific purpose, you can withdraw your consent at any time. In this case, we will cease any further processing of your data for this specific purpose.
In addition, according to the applicable legislation, you have the right to request access, rectify and delete your personal data and exercise the right to data portability. You may also object to our processing of your personal data or ask, in certain cases, for the limitation of the processing of your personal data. If you wish to exercise any of these rights, please contact us by email at fratellimantione@libero.it
Can minors use our Services?
Prestige by F.lli Mantione s.r.l. does not sell products to minors. We sell children's products that can only be purchased by adults. If you are under the age of 18, you can use the Prestige Services of F.lli Mantione s.r.l. only involving a parent or guardian.
How long do we store your personal data?
We store your personal data to allow you to continuously use the Prestige Services of F.lli Mantione s.r.l. for as long as necessary to pursue the purposes described in this Privacy Policy, as required by law for example for tax and accounting purposes or as otherwise communicated to you. For example, we keep your transaction history so that you can review your purchases (and repeat orders if you wish) and at which addresses you asked for orders to be shipped to.
General Regulation on Data Protection of the European Union - Legal Bases
The General Data Protection Regulation (GDPR) of the European Union requires that our processing of personal data be based on a legal basis. The legal bases we use depend on the specific purpose for which we process personal data. We use the following legal bases for the processing of personal data:
- Performance of a contract when we supply you with products, or communicate with you about them. This legal basis encomplates the case where we use your personal data to receive and manage orders, provide products and services, and process payments.
- Legitimate interest of the company activity and protection of the interests of our customers when we improve the prestige services of F.lli Mantione s.r.l.when we detect and prevent fraud and abuse in order to protect the safety of our customers.
- Your consent when we ask for your consent to process your personal data for specific purposes that we communicate to you. When you consent to the processing of your personal data by us for a specific purpose, you may withdraw your consent at any time and, if so, we will cease to process your data for that purpose.
- Fulfillment of a legal obligation when we use your personal data to fulfill legal obligations.
- These and other legal bases depending on the purpose for which we use your personal data.
Contacts, Information and Reviews
If you have any questions about how Prestige Services of F.lli Mantione s.r.l. use and processing personal data or would like to get in touch with fratellimantione@libero.it by sending us a brief description of the matter you intend to submit to us and we will do everything we can to help you.
Our Privacy Policy may be subject to change. We suggest that you check our site frequently for changes. Our current Privacy Policy applies to all data we have about you and your account, subject to several indications. Since we deliver on our promises, we will never substantially change our policies and procedures without the consent of affected customers, making them less protective than the data of our customers that we have collected.